Legal notice

Suspicion of fraud

If we suspect you of fraud, the amount will be refunded, in addition we will investigate the matter. In the worst case, it results in a police report.

Appeal options

In the event of a complaint, our e-mail address must be stated: Falkenberg.agency@gmail.com as well as the website on which you purchased the item.

For EU citizens outside the EU, complaints must be sent via the EU Commission's online complaints platform.
ec.europa.eu