There is no right of withdrawal on goods purchased in our webshop, as the goods are of such a nature that, according to Swiss legislation, a right of return cannot or should not be granted.

It is also not possible to cancel your order after ordering, as the orders are packed immediately after receipt.

A 2-year right of complaint is not granted on goods purchased in our webshop, as the goods are of such a nature that, according to Swiss legislation, a right of complaint cannot or should not be granted. Should there be a packaging error and you have received the wrong product in your order, please contact our customer service at email or phone and we will find a solution.